Experience Design Transforms Businesses Through Customer Experience And Employee Experience Through Cutting-Edge Technology
About
Experience Design (EXD) is dedicated to transforming the way businesses interact with technology to enhance both the Customer Experience (CX) and Employee Experience (EX). Founded by industry leaders Peter Ravnholt and Lasse Koch, EXD specializes in creating seamless, mobile-centric digital solutions that eliminate friction and simplify workflows across organizations.
01
Mission
Their mission is to empower companies by leveraging cutting-edge technology to foster collaboration, transparency, and efficiency, ensuring that employees are happier and more productive, which in turn leads to higher customer satisfaction.
02
Expertise
They achieve this through expertise in Service Management and digital advisory services, coupled with innovative platforms like 4me and Autom Mate. These tools enable businesses to streamline processes, enhance automation, and gain real-time insights into service delivery, helping to break down silos and improve overall service quality. Our solutions are designed to be adaptable, providing both standardization and customization to meet the unique needs of each client.
03
Approach
EXD’s approach is rooted in the belief that by focusing on the employee experience and eliminating service friction, we can drive significant value for both employees and customers alike. Whether you’re looking to revolutionize your service management or optimize your digital platforms, EXD is your partner in creating a future-ready workplace.